We process and ship all our orders 6 days a week, with the exception of Fridays. Our shipping timeline is 3-6 business days from order confirmation. The courier will contact you when the order is ready to be delivered with a confirmation of the COD amount.

Since our products’ nature are very sensitive, All Products cannot be returned once received and opened. Returns are only valid when the reason of return is one of below:

• receiving Wrong Item
• Defective Item

To be eligible for a return, the item must be in below conditions:

• Item must be unopened, unused and in the same condition that you received it
• Item must be in the original packaging.
• Item must be attached with a receipt or proof of purchase

For queries relating to your order, our products or making purchases through our website,  deliveries or returns, or if you have any feedback or complaints please contact our Customer Service Department here

Though WhatsApp: 01505994900. We are available from Monday to Friday from 9:00am – 6:00pm.
Saturdays, Sundays and public holidays are off for our customer service department. 

To check your order status, please find the confirmation email we sent. If it's not in your inbox, kindly check your spam folder.

Alternatively, you can log into your account and visit 'My Account' > 'Orders' for detailed information.

If you need any assistance or have questions, feel free to reach out to our customer support. We're here to help.